Salesforce – Refreshing Sandboxes

This is a sample of a refreshing sandboxes process for an organization. Edit as needed! Refresh Schedule Once every 2 week iteration for partial sandbox Once every month for full If both current and full are scheduled to be refreshed, refresh current first and then full. Refreshes can take up to 2 days, so having one of these sandbox available is important. Who is responsible … Continue reading Salesforce – Refreshing Sandboxes

Troubleshooting Salesforce Login Issues

These are some user tips I provide to my team at my organization to help troubleshoot salesforce login issues. User tips Provide login link here Your username is your full email address. If you forgot your password, you can use the Forgot your password? link on the login page. While you can log in through SSO, if you are using the Salesforce login page, you … Continue reading Troubleshooting Salesforce Login Issues

Salesforce User Management Best Practices – Managing Users

These are the best practices I used in order to ensure my company’s user policies were in line with our security standards and passed a SOC2 Audit. This is based on utilization of Atlassian products (Jira and Confluence), but can be altered for your organization. Situation Salesforce was going to be added to list of systems for audit on our SOC2 and needed a standardized … Continue reading Salesforce User Management Best Practices – Managing Users

Salesforce User Management Best Practices – Onboarding Users

These are the best practices I used in order to ensure my company’s user policies were in line with our security standards and passed a SOC2 Audit. This is based on utilization of Atlassian products (Jira and Confluence), but can be altered for your organization. Situation Salesforce was going to be added to list of systems for audit on our SOC2 and needed a standardized … Continue reading Salesforce User Management Best Practices – Onboarding Users

SFDC Release Note Communication Template – Split View

Use these release note templates to update your company or salesforce user base on recent releases! These are for the quick wins where you are focused on training your team to use Salesforce efficiently! Feature: Split view on list view Summer ’20 When I read about this feature in release notes, I immediately thought about my sales team, each additional click takes valuable time, so … Continue reading SFDC Release Note Communication Template – Split View

Workplace Big 5 Results

In my current MBA class on Personality in the Workplace, we are discussing the CentACS Workplace Big 5 in detail. My scores are as follows: + is high, – is low, = means more flexible on this trait based on the situation Need for Stability (N)=/+ Explains how people at work respond to and handle stressful situations—a critical aspect of today’s successful and effective work … Continue reading Workplace Big 5 Results

Building a Personal Advisory Board.

Alana Muller from Coffee Lunch Coffee got me thinking with a post that included the following tip: Create a personal advisory board. Who is your personal dream team? When you make an important (or even a less important) decision, who do you turn to for advice and affirmation? Gather them together… they don’t all need to be in the same room, but you should talk with … Continue reading Building a Personal Advisory Board.

Nationwide Contest Promotion for Franchisees

As a franchisor, my company implemented a Chairman’s Club contest that allowed high performing cities to send their Sales and Operations teams on an all expenses paid trip. Each year, we create a 2 foot by 3 foot sign for each location and promote the rankings throughout the year in internal promotions. This motivates strong growth in our cities and awards our top teams with … Continue reading Nationwide Contest Promotion for Franchisees