My Work History- Last Updated 2016

EXPERIENCE
City Wide Franchise                                                                                                                  Lenexa, KS
Project Specialist                                                                                                       January 2016-Present

  • Implement Project Management strategies to manage multiple high-priority deliverables
  • Manage cross-departmental communication and policies to ensure uninterrupted support to stakeholders, legal compliance, and alignment with strategic goals
  • Develop communications and training documents with a focus on consistency, accuracy, and professionalism
  • Train peers on project management processes and expectations

Marketing Specialist                                                                                                      May 2014-May 2016

  • Standardized and expanded marketing strategy on the national brand development and project level to drive recurring sales from $5m to $9m monthly and client retention to an average of 85%+ in franchise locations
  • Trained staff nationwide, to adopt and implement targeted marketing and prospect management strategies consistently
  • Communicated messages effectively to a variety of stakeholders including franchisees, employees, clients, and prospects

 

American Academy of Family Physicians                                                                           Leawood, KS
Project Specialist                                                                                                           July 2012-May 2014
Program Coordinator                                                                                                  March 2012-July 2012

  • Tracked and analyzed metrics, inventory, and budget of $500,000 annually
  • Organized and copyedited strategic marketing plans and collateral with low tolerance for error, this included both grammatical and evidence-based proofreading
  • Served as program liaison with internal departments and external vendors
  • Fostered professional partnerships with external organizations such as NatureMade, MetLife Foundation, National Dairy Council, The Coca Cola Company, and physician practices nationwide
  • Managed exhibit marketing, design, and travel logistics for all program staff and conferences

 

ER Marketing                                                                                                                    Kansas City, MO
Account Coordinator                                                                                      February 2011-February 2012

  • Maintained positive client, vendor, and media relationships through effective brand management
  • Assigned and prioritized work for creative and interactive teams
  • Organized and updated all project management activities including deliverables and timelines

EDUCATION
University of Kansas | currently pursuing MBA
University of Kansas | B.S Marketing | Psychology minor

 

TECHNICAL EXPERIENCE

  • Project Management experience ranging from manual re-hauls to $250,000 medical residency grant selection, reporting, and management
  • Experienced in both PC and Apple environments
  • Microsoft Dynamics and similar CRM systems, including providing training and best practices on queries and data integrity
  • Microsoft Office, including Excel pivot tables, Excel formulas, creating and using brand templates for Excel, Word, and PowerPoint, document management, tracking of metrics, budgets, and inventory
  • Adobe Suite, including InDesign (advanced), PhotoShop (advanced), Illustrator (moderate), Premiere Pro (moderate)
  • Website Management, including Content Management Systems (CMS), troubleshooting, form enhancements, Google Analytics, Learning Management Systems (LMS), and HTML
  • Email marketing, including experience with multiple platforms, creating templates, content creation, training 40+ email coordinators, CAN-SPAM compliance
  • Photography, including SLR use for still and video, professional head shots, event photography

 

QUALIFICATIONS

  • Understanding and interest in healthcare and the challenges and opportunities in the current environment, including PCMH, medical associations, CME, and common terms
  • Understanding of general business, management, marketing, and public relations strategy and best practices
  • Keen mind focused on integrated reasoning, problem solving, marketing, and efficiency
  • Excellent attention to detail and proven capability to handle multiple projects with an understanding of project management and ability to set deadline expectations for a team
  • Recipient of AAFP Customer Service Award in 2013 and AAFP Star Award in 2012, Recipient of 5 coworker-nominated accolades at City Wide

 

COMMUNITY INVOLVEMENT AND SUPPORT

  • Member of Friends of CASA
  • KU Service Learning Certificate (2010)
  • I provide my photography services to non-profits including Young Survivors Coalition, Love Fund for Children, Special Olympics, Freewheels, and Giddy Up for Boots and Breast Cancer (2008 – Present)
  • Reach Out and Read (2011-2012)
  • Habitat for Humanity (2016)

 

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